Dental laboratory

The work type fills in the name (“Lucrarea” (Work)), prices and due dates by itself. You can also fill in “Pieces”, “Medic” (Doctor), “Sent on”, “Lab cost”, “Patient price”, “Responsabil” (Assignee), “Etichete” (Labels) and “Lab invoice no.”.

“Turnaround time” is the date the lab promised: after it, the work shows as overdue. “Due dates per stage” are worked out from the type, the lab and the stage durations, but you can change them.

“Lab invoice no.” groups work for payment: all work on the same invoice is paid together.

The button requires the “Trimite lucrări la laborator” (Send work to the lab) permission.

The window opens with the patient already chosen. From the treatment plan, the lab button on a row (“Order the work in this row from the laboratory”) also brings the row's work, teeth and doctor.

The card shows what has gone out for this patient, with the “late” and “attended ✓” badges.

The column name is chosen by the clinic; what matters is that the stage has the “Received at clinic” status. The app records the date received, and the work's doctor gets a message in the bell — unless they moved the card themselves. In the patient record, the work shows “attended ✓”.

Work that needs a try-in then goes through “La probă” (Try-in) before delivery.

The app accepts only moves that make sense: work cannot be delivered before it is received at the clinic (and tried in, if its type needs a try-in). If you try, it tells you why, above the board.

Moving to “Livrat pacientului” (Delivered to patient) closes the order and records the delivery date.

Sending and moving require the “Trimite lucrări la laborator” (Send work to the lab) permission.

The columns are the clinic's stages. On the card: the patient, the work, the due date and, where relevant, the route stage, ticked checks, comments and the assignee. The due date's color tells you what is due within three days, what is less than a week late and what has been waiting over a week. Above the board you see how many works are past the promised date.

Filters:

• “All laboratories”, “All doctors”, “All labels”;
• search by patient, work, tooth or number;
• card order: “Manual order”, “By due date”, “By patient”, “Newest first”;
• “Group by color”: “No grouping”, “By laboratory”, “By doctor”, “By assignee”;
• “Show recently delivered and cancelled”.

Behind each stage is one of six fixed statuses:

The reason stays in the work's trail (e.g. the try-in did not fit).

Delivered or cancelled work is reopened from its window, with “Reopen in “…””: delivered work goes back to the clinic, work cancelled by mistake goes back to the start.

For scans, photos or the lab's result. If the patient has imaging studies, “From the patient's studies” lets you choose a study and attach its files with “Attach”. A CBCT goes to the lab as a case package, from the 3D viewer.

A new order is created, linked to the original one, at zero cost. That makes the remake rate per lab measurable, and it shows in the report.

The window shows the patient (with a link to the record), the lab, teeth and shade, the date sent and the due date, the note and — with the cost permission — “Cost / price”. Below:

• “Responsabil” (Assignee) and “Etichete” (Labels) — who is responsible for the work and its colored tags;
• “Work order” — the printable slip that goes in the box with the impression;
• “Edit work” — correct the sending details;
• “Deadlines” → “Edit” → “Save the due dates” — the final due date and the per-stage ones;
• “Trail” — every stage the work went through and how many days it spent in each;
• “Checks” — the checklist (e.g. shade confirmed with the patient); add a row with “Add a check”;
• “Comentarii” (Comments) — messages for the team, with “Trimite” (Send).

The work leaves the board and the active works, but stays in the trail and in the report, with everything paid so far. Only work that has not yet reached the patient can be cancelled: delivered work is a fact.

The board keeps delivered or cancelled work for only 30 days, and only with “Show recently delivered and cancelled” ticked. Older work is in “Archive”.

“Debts to laboratories” shows what has not been paid, by lab and by invoice: how many works, the date of the oldest, the total, how much was paid and the rest. A partial payment leaves the rest on the list.

The debt is built from the “Lab cost” of each work not cancelled — which is why the right price at sending and the “Lab invoice no.” on works from the same invoice matter.

The tab requires the “Vede costurile și achită laboratoarele” (See costs and pay labs) permission.

Every payment stays here: the date, the lab, the invoice, the amount and who paid.

“Lab reports” shows the works, cost, amount collected, margin, average days, delays, remakes and cancellations. The remake rate tells you whether a lab is worth working with; the stage with the most average days is where time is lost.

The tab requires the “Vede costurile și achită laboratoarele” (See costs and pay labs) permission.

“Tipul” is “External (has invoices)” or “In-house (own technician)”; for an in-house one, also choose “Tehnicianul” (Technician). For a lab you no longer work with, untick “Activ” (Active): it stays in the history but no longer appears for new work.

Under “The route on the board”, untick the stages this type does not go through. Under “Checks on each order”, write one check per line — they are copied onto every new order of this type.

The same from “Configurare” (Configuration) → “The work's stages” (the “Stage” button). “Add stage”, at the end of the open stages, adds a new one; the “⋯” menu also has “Move left” and “Move right”.

In “Duration and type”: “What the stage means” (the fixed status behind it), “Usual duration (days)”, used to work out due dates, “Work limit”, above which the column header changes color, and “Column color”.

The first stage is the sending one; “livrat” (delivered) and “anulat” (cancelled) stay at the end and can only be renamed. A stage with work in it can be deleted only after you choose where that work moves.

The options:

• “The doctor, when the case arrives at the clinic” — default: the work's doctor, only when it enters a stage where the work is in the clinic (received or at try-in);
• “The case's doctor” — the doctor, on entering this stage;
• “The case's owner” — the assignee chosen on the work;
• “Entire team” — everyone who sees lab notifications;
• “Nobody”.

The message arrives in the bell. Whoever moves the work does not get notified of their own move.

Labels are put on a work when sending it or from its window, and are filtered on the board with “All labels”.